Manual payment process
After an order is created, the order page directs you to the company email for Moov Money or Airtel Money instructions. Finance staff confirm or reject submitted references manually.
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Refund information
Payment and refund guidance
Aptivanta currently uses a manual payment review process. Read the guidance below, then contact the company team for a payment decision.
Final eligibility, timelines, and refund terms must be approved by the company before production launch.
Before access is confirmed
Keep your order number and payment reference. Paid preparation access is enabled only after the related payment is confirmed in the system.
Requesting help
Contact the company email with your order number, payment reference, and the reason for your request. Do not send payment PINs or passwords.
Official registrations
Official exam fees, cancellations, and refunds may depend on the applicable session and partner rules. Confirm those terms with the Aptivanta team before paying.