Frequently asked questions
Answers before you begin
Find quick answers about access, payment, learning pathways, mock exams, and official exam registration.
Can I browse before I pay?
Yes. Public catalogue browsing and account creation are available without payment. A confirmed order is required before starting paid certification preparation, its pathway, or its mock exams.
How do manual payments work?
Create an order, contact the company email shown on the order page for Moov Money or Airtel Money instructions, then submit your payment reference. Finance staff review and confirm the payment manually.
Is Aptivanta available in English and French?
Yes. Use the language switcher to move between the supported English and French experiences.
What is included in a preparation pathway?
A pathway is a structured set of modules and lessons connected to a certification. Availability and content depend on what the Aptivanta team publishes.
Is official exam registration the same as a mock exam?
No. Mock exams are preparation tools inside Aptivanta. Official exam registration is a separate process with its own session, documents, fees, and status updates.